OPay has today suffered nationwide server downtime which results in many users unable to access or use the app.
This happened after declaring today has ‘Oride day’ which intense to offer a massive discount promo of N10 for the first trip used on the app today.
OPay had earlier notified their customers to be patient with them due to the scarcity of riders. It was learned that they received a big number of new customers who joined their service because of the N10 promo offer earlier today.
Many users have taken to the popular microblogging platform known as Twitter to share their experience as they have been logged out of the app and unable to perform any transaction on the app.
— Nwaordu na Abba-Nkwerre-Isu 🐦 (@carter_martins) November 8, 2019
@OPay_NG I had to restart my phone, uninstall and install the app, changed internet but this is what I keep getting just immediately I made transfer into my account, I am smelling something strange please do something pic.twitter.com/OouZ00QO4p
— ScienTIST (@jersoltech) November 8, 2019
Awoof dey run belle!!
Opay made every ride for early hours of today 10 naira and y’all hurried and crashed their app.
Lemme see how you will use Otrek sorry Opay tomorrow😂😂😂 pic.twitter.com/p9C3LJ2HIe
— 👑Xt🌟r💎 (@i_amivysan) November 8, 2019
However, OPay has acknowledged the issue and they claimed to be working on it as of the time of filing this report.
We are currently experiencing an unexpected downtime. Our engineers are working hard to resolve this. We really apologise for the inconvenience caused by this.
We’ll keep you updated on the situation.
— OPay (@OPay_NG) November 8, 2019